| We have multiple cabinets at our data center in Denver, CO.
We maintain a fully redundant, enterprise class network, end to end. At our data center facility, we have over 4,000 square feet of raised floor and another 2,500 square feet of office space to support our day to day business operations and on-site staff. |
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| Power |
| Located in Denver's central business district, the building we occupy has power feeds from multiple substations. Electrical service is connected to our Mitsubishi 375KVA UPS, which delivers conditioned power to the data center. In the event of a utility power failure, our diesel generator will immediately start up and begin carrying the entire data center load. Building life safety systems are backed up by two separate generators. |
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| Environmental |
| Cooling and humidity is controlled by 7 air handling units featuring N+1 redundancy. The HVAC units keep the operating environment in the data center at 70 degrees within 45% humidity with variation of no more than 4 degrees in temperature and 4% humidity. To ensure that optimal cooling and air circulation is available at all times, air flow studies are conducted and an analysis with infrared heat sensing cameras is performed on a regular basis. We also have local and remote environmental monitoring systems in place. |
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| Security |
| Our data center facility is located in a building that has 24x7 on site security. After business hours, all individuals entering or exiting the building are required to present building credentials and sign in with onsite security staff. Upon doing so, they are only granted elevator access to the floor they need access to. Additionally, we have our own security system which consists of access control systems within our office suite and remotely monitored video surveillance. |
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| Fire Detection & Suppression |
| Fire detection within the data center is provided by an early detection alarm system monitored both within our office suite and by the building's 24x7 security staff.. The data center has detectors installed both above and below the raised flooring. The fire suppression system is a pre-action, dry pipe which would discharge water only from the appropriate locations when the heat in the data center increases enough to trigger a fire sprinkler head. The discharge of a sprinkler would signal the emergency power-off switch, which would simultaneously turn off the commercial electrical power to the data center and switch to UPS power. |
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| Edge & Core Infrastructure |
| Our network is powered by redundant Juniper M5 routers and Cisco 6500 series switches. All of our edge and core equipment is interconnected in a full network mesh to provide maximum redundancy and stability. Internally, our network operates at 2Gb/sec. |
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| Intrusion Detection / Network Security |
| Our entire network is protected by redundant, inline TopLayer IPS 5500-1000 units. The TopLayer IPS 5500 series provide protection against malicious content through advanced IPS technology, against undesired access through stateful firewall filtering, and against rate-based attacks through DDoS mitigation. Moreover, the TopLayer IPS 5500s are the only intrusion system protection to ever receive a coveted double NSS approved award in a single test. |
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| IP Transit / Connectivity |
| We maintain direct connections to tw telecom, Level(3), Internap and Qwest (QMOE). Additionally,Qwest and MCI/Verzion Business are both available. |
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| Monitoring |
| All critical network infrastructure is monitored on 60 second intervals, both internally and externally to our network. Any potential issues with our network infrastructure are immediately escalated to company management. |
