| We have multiple cabinets at our data center in Denver, CO.
We maintain a fully redundant, enterprise class network, end to end. |
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| Power |
| Located in Denver's central business district, the building
we occupy has power feeds from multiple substations. Electrical service is connected
to our Mitsubishi 375KVA UPS, which delivers conditioned power to the data center.
In the event of a utility power failure, our diesel generator will immediately
start up and begin carrying the entire data center load. Building safety
systems are backed up by a separate generator. |
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| Environmental |
| Cooling and humidity is controlled by 7 air handling units featuring
N+1 redundancy. The HVAC units keep the operating environment in the data center
at 70 degrees within 45% humidity with variation of no more than 4 degrees to
temperature and 4% humidity. To ensure that optimal cooling and air circulation
is available at all times, air flow studies are conducted and an analysis with
infrared heat sensing cameras is performed on a regular basis. We also have local
and remote environmental monitoring systems in place. |
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| Security |
| Our data center facility is located in a building that has 24x7
on site security. After business hours, all individuals entering or exiting the
building are required to present building credentials and sign in with onsite
security staff. Upon doing so, they are only granted elevator access to the floor
they need access to. Additionally, we have our own security system which consists
of access control systems within our office suite and remotely monitored video
surveillance. |
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| Fire Detection & Suppression |
| Fire detection within the data center is provided by an early
detection alarm system monitored both within our office suite and by the building's
24x7 security staff.. The data center has detectors installed both above and
below the raised flooring. The fire suppression system is a pre-action, dry pipe
which would discharge water only from the appropriate locations when the heat
in the data center increases enough to trigger a fire sprinkler head. The discharge
of a sprinkler would signal the emergency power-off switch, which would simultaneously
turn off the commercial electrical power to the data center and switch to UPS
power. |
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| Edge & Core Infrastructure |
| Our network is powered by a pair of redundant Juniper M5 routers
and Cisco 6500 series switches. All of our edge and core equipment is interconnected
in a full network mesh to provide maximum redundancy and scalability. Internally,
our network operates at 2Gb/sec. |
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| Intrusion Detection / Network Security |
| Our entire network is protected by a pair of redundant, inline
TopLayer IPS 5500-1000 units. The TopLayer IPS 5500 series provide protection
against malicious content through advanced IPS technology, against undesired
access through firewall filtering, and against rate-based attacks through
DDoS mitigation. Moreover, the TopLayer IPS 5500s are the only intrusion system
protection to ever receive a coveted double NSS approved award in a single test. |
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| IP Transit / Connectivity |
| We have fully burstable 1Gb/sec connections to TimeWarner Telecom
and Level3. Additionally, Qwest and MCI/Verzion Business are both available. |
| |
| Monitoring |
| All critical network infrastructure is monitored on 60 second
intervals, both internally and externally to our network. Any potential issues
with our network infrastructure are immediately escalated to company management. |
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